If you would like to return your purchased items you can do this within 30 days of the purchase email: firstname.lastname@example.org, the purchase date is the date of purchase and payment. There is a refund minus a 30% fee. You will receive your refund for unopened items to the same account we have received the payment. Refunds for opened items are the sole discretion of Trisystems Ltd.
If your item was damaged during delivery, please contact us immediately via email: email@example.com. The email should include your order number, description of damages and a photo of the damaged items. We will exchange your damaged item for a new one. We reserve 72 hours to approve or disprove your complaint after receiving your complaint.
For returns via postal office or other you are also you are responsible for the cost of returned shipping. We have to receive physical prove that the returned shipment was sent back within 30 days after purchase. Otherwise your claim for the refund shall not be accepted. In case of approved refund the proper amount shall be returned to you account.